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Pro vs Free — what's the difference?
Pro vs Free — what's the difference?
Every new project gets a 14-day full Pro trial. After that, choose to subscribe or downgrade to Free.
Key differences
Free: unlimited time, 1 seat, limited features.
Pro: AI features (reply suggestions, chatbot, real-time translation), custom branding, and all advanced capabilities. See full comparison: https://www.twt.com/chat/pricing
Pricing
Pro is billed per seat. Annual billing recommended at $11.88/seat/year.
A seat is any team member who handles visitor conversations in the workspace.
Subscribers get a dedicated support group with our customer success, product, and engineering teams.